service article

User service term 1. The user has the right to own his/her username and ordering password on Fun-Fun Pet, and to use them to log in the Fun-Fun Pet ordering platform at any time. The user shall not transfer or authorize anyone else to use his/her username on Fun-Fun Pet in any manner. 2. The user has the right to inquire about product information, send ordering information, raise complaints about Fun-Fun Pet, participate promotions initiated by Fun-Fun Pet and enjoy other information services provided by Fun-Fun Pet using the Fun-Fun Pet Web ordering platform as per this Service Agreement and the rules published by Fun-Fun Pet on Web. 3. If the user has any problem in using the Fun-Fun Pet Web ordering platform, the competent authority of Fun-Fun Pet may be consulted for a solution. 4. The user is obligated to provide true information upon registration and pledge the validity, security thereof, such as e-mail, telephone number, address, postcode, ensure he/she can be reached by Fun-Fun Pet and other users via the above information. Meanwhile, the user is obligated to update the registration information where there is any change. The user pledges he/she shall not use the information of anyone else for registration or certification on Fun-Fun Pet. 5. The user pledges he/she shall observe the principle of honesty and good faith during ordering via the Fun-Fun Pet Web platform and not commit any malpractice during ordering or any act irrelevant to Web ordering or disturb the normal order of Web ordering. 6. The user pledges he/she shall not destroy or disturb the normal operation of the Fun-Fun Pet Web ordering platform by technical or other means. 7. The user shall respect others’ intellectual property rights or any other lawful rights and interests on the Fun-Fun Pet Web ordering platform. Use of any other user’s information acquired by the user in using the Fun-Fun Pet Web ordering platform, including name, e-mail, telephone number, address, shall be limited to ordering on Fun-Fun Pet only without such other user’s consent. 8. Upon registration, the user shall select a stable and secure e-mailbox, and regular receive and read e-mails sent from Fun-Fun Pet. If e-mails cannot be received or read timely because the user fails to receive them from his/her mailbox or because of any problem with the user’s mailbox or e-mail receiving/reading programs, the user shall be regarded as having received such e-mails as long as Fun-Fun Pet has sent the same successfully. The time forwarded recorded on the sending server of an e-mail shall be regarded as the time of delivery. 9. The user shall learn and master basic knowledge on computer and Web, particularly in relation to Web security, so as to prevent his/her username, password and other information from being acquired by anyone else due to negligence or mis-operation. 10. The user undertakes all his/her acts committed in using Fun-Fun Pet are subject to the state laws, regulations, applicable provisions of Fun-Fun Pet and social benefits or public morals. In case of any legal consequence, the user shall bear all legal liabilities solely in his/her own name. II. Fun-Fun Pet’s rights and obligations 1. Fun-Fun Pet is obligated to technically ensure the whole Web ordering platform runs properly and the user’s Web ordering activities are successful. 2. Fun-Fun Pet is obligated to establish sound rules and regulations to guarantee the security of the user’s information. 3. For any problem experienced by the user in registering on or using the Fun-Fun Pet Web ordering platform, Fun-Fun Pet is obligated to give a timely reply. 4. For any obvious illegal act or malpractice on the Fun-Fun Pet ordering platform, Fun-Fun Pet is obligated to delete the relevant information timely. 5. Considering the particularity of the Web ordering platform, Fun-Fun Pet is not obligated to carry out a prior review of all registration information, ordering acts and other things related to ordering of the user. 6. Fun-Fun Pet has the right to review the user’s registration information and ordering acts. If any problem is found that might result in a bad consequence, Fun-Fun Pet shall have the right to make an inquiry of the user, asking the user to provide further information or deal with such product, such user and relevant order accordingly. 7. If any illegal act of the user is confirmed by a valid state legal document or administrative punishment order, or Fun-Fun Pet has sufficient factual basis to believe the user has committed any violation of law or the Service Agreement, Fun-Fun Pet shall have the right to publish such violation by Web release on the Fun-Fun Pet ordering platform and the Web site.